SAYIROTASI
Draw your route, reach the target

Support and Contact

Sayı Rotası · iOS and Android · Last updated: August 23, 2026

This document applies only to Sayı Rotası.

You can contact us using the methods on this web page to report a bug, make a suggestion, ask a privacy question, or provide general feedback. In the current Sayı Rotası app, game and profile data is stored on the device; there is no account or online feature.

boran@avelasstudio.com

The email link on the in-app Profile → Settings screen opens a draft in your own email app with only the subject “Sayı Rotası — Destek” added. No log, device model, game data, or other attachment is added automatically. The email links on this page may provide more specific subjects and templates; whether to send a draft and what to include is your choice.

We do not promise a specific response time for support messages. Privacy and data rights requests are evaluated within the periods prescribed by applicable law. We recommend including only the information that is necessary in your message.

Frequently asked questions

What game content does Sayı Rotası offer?

The game has nine modes: Collector, Eliminator, Architect, Divider, Balance, Power, Forge, Precision, and Alchemist. Alongside campaign levels, it offers daily and weekly puzzles and active board sizes of 4×4, 6×6, and 8×8. After three committed attempts on each puzzle, you can continue in free-play mode.

When do daily and weekly puzzles change?

Daily and weekly puzzles are determined on the device according to the UTC calendar. The daily puzzle changes when a new UTC day begins, and the weekly puzzle changes when a new ISO week begins. The same deterministic board is generated for every player during the same period. An incorrect device date or time may cause a different period to appear.

Does Sayı Rotası offer online features?

No. Current game features and puzzles run on the device; there is no account, server-connected game feature, or online game service provided by the app. Game and profile data is not sent to Avelas Studio. The legal and support links in Settings hand the action to the device's system browser or email app only when you tap them.

Is there an account, cloud sync, or multiplayer?

No. There is no registration, sign-in, user account, cloud sync, or multiplayer mode.

Do I see other players on the leaderboard?

No. In this version, the leaderboard is disabled and marked “Coming Soon”; when it opens, the shared ranking will be announced separately.

You can view your daily and weekly challenge results in Challenge Karnesi (Challenge Record) on the Profile screen on your device.

Can I change my nickname or avatar?

Yes. You can change your optional nickname and preset avatar from the Profile screen. A nickname is not required; both preferences are kept only in the local profile on your device and are not shown to other users.

How do the support and legal-document links in Settings work?

The Profile → Settings screen displays the app version. Links to the Privacy Policy, Terms of Use, and Support and Contact page open the relevant page in your device's system browser. Sayı Rotası does not create its own API or network request during this action; the browser that opens may connect to the page you selected.

The email link on the same screen opens a draft in your own email app with only the subject “Sayı Rotası — Destek”. No body, log, device information, or game data is added automatically; whether to send the email is your choice.

Are there notifications, advertisements, or paid features?

No. The current version has no local or remote notifications, advertising, in-app purchases, or subscriptions. It does not request notification permission or an advertising identifier.

My progress or results are gone. Can they be restored?

Progress, profile, and challenge history are kept in local storage on the device. Avelas Studio does not have a central copy that it can access, so we cannot restore local data that has been deleted or corrupted.

For a platform-specific summary of backup and deletion behavior, see Deleting data from your device.

Where can I learn about my data and privacy?

The types of data kept on the device, retention and deletion, and email correspondence are explained in our Privacy Policy. See Deleting data from your device for the current deletion method and Other data rights requests for other requests.

Bug report

The email link on the in-app Profile → Settings screen opens a general draft with only the subject “Sayı Rotası — Destek”. For a bug, you can also use the email with the subject “Sayı Rotası Bug Report” on this web page. The app version is displayed on the Settings screen. The app does not add technical data automatically; before sending, consciously add any of the following information that you consider necessary:

Device model:
Operating system and version (iOS / Android):
Sayı Rotası version (if known):
Screen / mode (campaign, daily, or weekly):
Brief description of the problem:
Steps to reproduce the problem:
Approximate date, time, and time zone:
Screenshot or screen recording, if any: (optional attachment)

If possible, redact personal information in any screenshot or recording. Do not send a complete identity document, password, or other sensitive information.

Suggestions and feedback

You can send your thoughts about game balance, modes, route controls, or the general experience using the email link on the in-app Profile → Settings screen or an email with the subject “Sayı Rotası Suggestion” on this page. You decide the content of the message and any attachments; Sayı Rotası does not add any technical data automatically.

Deleting data from your device

Because Sayı Rotası has no accounts, there is no account-deletion process. You can delete all game and profile data from within the app:

  1. Open Settings from the Profile screen.
  2. Tap Reset Data.
  3. Tap Reset in the destructive-action confirmation.

This two-stage action—tapping the button and then confirming—deletes all your progress, medals, daily and weekly streaks, profile nickname and avatar, challenge history, and all other local app data.

This action cannot be undone. Avelas Studio has no central copy from which it could restore your data. On Android, the app disables Auto Backup with allowBackup=false; game data is not backed up to Google's backup infrastructure or transferred automatically to a new device. Uninstalling the app deletes local Sayı Rotası data on both platforms. Under the current iOS configuration, local AsyncStorage data is excluded from iCloud/iTunes backup.

Other data rights requests

In the current app, game and local profile data is not transmitted from your device to Avelas Studio, so we do not have an accessible central copy. You can change your nickname and avatar from the Profile screen and delete all local app data through Profile → Settings → Reset Data. See Deleting data from your device for details.

If you have a request concerning support emails or another privacy question, you can contact us at boran@avelasstudio.com with “KVKK Application – Sayı Rotası” in the subject line. Requests are evaluated within the periods prescribed by applicable law. Details are provided in our Privacy Policy.