This document applies only to the Harfiyen game.
You can contact us using the methods on this page to report a bug, suggest a word, ask a privacy question, or provide general feedback. Harfiyen does not require an account; your game and settings data is stored only on your device.
We aim to respond to support requests within 2–3 business days in most cases. The support buttons in the app open a draft in your own email app; whether to send or edit the draft, or cancel it, is your choice.
The email and attachments you choose to send are processed through your email service and the Gmail infrastructure used by our recipient address. We recommend sharing only the information that is necessary.
A new daily word becomes available at 00:00 (Turkey time) every day. The day number is determined from your device's date and time. Changing the device clock may temporarily display the wrong day.
Completed daily results and statistics are stored only on your device; they are not backed up elsewhere or transferred automatically to a new device. Using Reset Data, uninstalling the app, the operating system clearing app data, a storage error, or a major change to the device clock may affect what you see.
We cannot restore deleted local data.
If you think there is a bug, contact us using the bug report template below. Do not include the day's answer word in your message.
Yes. You can change your username in the profile area or leave it blank. Your name and avatar color preference are stored only on your device. Before it is saved, the name passes through a suitability filter that also runs on your device.
Your name is not shown to other users within the app; it may appear only on a result card that you choose to share. Because you may decide to share it, we recommend that you do not use your real name, contact details, or sensitive information.
The share button on the result screen passes the result card or text to your device's share menu. You choose the destination app and recipient; Harfiyen does not send the result anywhere on its own.
The share card may contain your game result and, if you selected one, your username. Check the sharing preview and your chosen destination before sending.
Send the word you believe should be accepted using the method in the Word suggestion section. If it is found suitable after review, it may be added to the guess dictionary in a future app update; submitting a word does not guarantee automatic acceptance.
No. The app contains no advertising, advertising network, third-party behavioral analytics, or cross-app tracking. Harfiyen does not transmit your data outside the device on its own. For details about sharing, support email, and opening legal pages when initiated by the user, see our Privacy Policy.
You can manage them with the Settings → Daily word notification switch or through your device's system settings. Permission is requested only when you turn on the switch in the app. The reminder is scheduled locally on your device; no push notification is sent, and no notification token is created or transmitted.
Yes. The game runs entirely on your device; there is no account registration or online feature. Only a support email, sharing destination, or legal page link that you initiate may use an internet connection, depending on the service you select.
No. Harfiyen has no registration, sign-in, or user account. The optional username is simply a profile preference stored on your device.
The types of data stored on the device, transfers outside the device that the user initiates, and email correspondence are explained in our Privacy Policy. To delete all local data, see Deleting data from your device.
The Report a Bug button in the app opens a draft in your own email app with fields for a description of the problem, the Harfiyen version, and the platform. You can also use the email with the subject “Bug Report”. Before sending the draft, add any of the following information that is relevant:
Device model: Operating system and version (iOS / Android): Harfiyen version: Brief description of the problem: Steps to reproduce the problem: Approximate date and time: Screenshot or screen recording, if any: (attached)
If possible, redact personal information in any screenshot or recording. Do not send a complete identity document, payment information, or the day's answer word.
For ideas about new modes and general feedback, you can send an email with the subject “Suggestion”. You decide the content of the message and any attachments.
The Suggest a Word button in the app opens a draft in your own email app. You can also use the email with the subject “Word Suggestion”. Including the word and why you think it should be in the dictionary will help with our review. Submitting a word does not guarantee that it will be added.
Because Harfiyen does not have accounts, there is no separate account-deletion or remote-deletion request process. You can delete all of your game and settings data directly from your device:
This action deletes your optional username and avatar preference, daily game state, history and statistics, settings, the local record of your acceptance of the Terms, scheduled reminders, and app data left over from older versions. The app verifies that deletion has been completed.
This action cannot be undone. Because the data is not backed up elsewhere, it cannot be restored after deletion. The action does not require an internet connection. Uninstalling the app from your device also deletes the Harfiyen data held by the operating system.
Because game and settings data in Harfiyen is not transmitted from your device to Avelas Studio, we do not have an accessible copy of this data. You can view your data in the app, change the applicable fields, and delete it with Reset Data.
If you have a request concerning support emails or another privacy question, you can contact us at boran@avelasstudio.com with “KVKK Application” in the subject line. Details are provided in our Privacy Policy.